| 000 | 00783nam a2200205 4500 | ||
|---|---|---|---|
| 001 | 000000449303 | ||
| 040 | _cUDSM | ||
| 050 | _aTHS EAF HF5415.5.T34A23 | ||
| 100 | 1 |
_aAbdi, Hussein _eAuthor |
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| 245 | 1 |
_aPerceived service quality and customer satisfaction in nonprofitable organization _b : the case of Dar es Salaam Government Secondary Schools |
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| 260 |
_aDar es Salaam _b : University of Dar es Salaam, _c2007 |
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| 300 |
_axii,91p. _b : ill. _c ; 30cm. |
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| 504 | _aIncludes bibliography p. 79-84 Thesis: MBA (Marketing) University of Dar es Salaam, 2006 | ||
| 650 | _aCustomer service, | ||
| 650 | _aNon profitable organisation, | ||
| 650 | _aTanzania, | ||
| 650 | _aCase studies, | ||
| 650 | _aDar es Salaam Government Secondary School | ||
| 942 |
_2lcc _cDST _n0 |
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| 999 |
_c139262 _d139262 |
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