| 000 | 00732nam a2200193 4500 | ||
|---|---|---|---|
| 001 | 000000449309 | ||
| 040 | _cUDSM | ||
| 050 | _aTHS EAF HE7693.T34H34 | ||
| 100 | 1 |
_aHamis, Hidaya _eAuthor |
|
| 245 | 1 | 4 |
_aThe impact of management practics on service quality as perceived by customers: _b the case of Tanzana Telecommunication Company Limited (T.T.C.L.) |
| 260 |
_aDar es Salaam _b : University of Dar es Salaam, _c2007 |
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| 300 |
_axii,87p. _b : ill. _c ; 30cm. |
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| 504 | _aIncludes bibliographical reference Thesis: M.B.A (Marketing) | ||
| 650 | _aTelecommunication, | ||
| 650 | _aCustomer service, | ||
| 650 | _aTanzania Telecommunications Company Limited (TTCL's), | ||
| 650 | _a Management | ||
| 942 |
_2lcc _cDST _n0 |
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| 999 |
_c139386 _d139386 |
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