| 000 | 00705nam a2200181 4500 | ||
|---|---|---|---|
| 001 | 000000449591 | ||
| 040 | _cUDSM | ||
| 050 | _aTHS EAF HF5415.5.T34C48 | ||
| 100 | 1 |
_aChungu, Fatuma Iddi _eAuthor |
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| 245 | 1 |
_aImpact of customer care practices on customer satisfaction _b : a case of Tanzania Electric Supply Company Ltd. |
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| 260 |
_aDar es Salaam _b : University of Dar es Salaam, _c2007 |
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| 300 |
_axiii,121p. _b : ill. _c ; 30cm. |
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| 504 | _aIncludes bibliographical references Thesis MBA. (Marketing) University of Dar es Salaam | ||
| 650 | _aConsumer satisfaction, | ||
| 650 | _a Customer care practices, | ||
| 650 | _aTanzania Electric Supply Company (TANESCO) | ||
| 942 |
_2lcc _cDST _n0 |
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| 999 |
_c141550 _d141550 |
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