| 000 | 00666nam a2200169 4500 | ||
|---|---|---|---|
| 040 | _cUDSM | ||
| 050 | _aTHS EAF HG1616.C87T34N452 | ||
| 100 |
_aNgakongwa, Maxmillian Bryton _eAuthor |
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| 245 |
_aeffects of selected factors on customer satisfaction in the banking industry in Tanzania : _b the case of selected commercial banks in Dar es salaam. |
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| 260 |
_aDar es Salaam : _bUniversity of Dar es Salaam, _c2012. |
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| 300 |
_axiii,37p. : _bill. ; _c30cm. |
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| 504 | _aIncludes bibliographical references | ||
| 650 | _aBanks and banking, Dar es Salaam, Tanzania | ||
| 650 | _a Cosmumer satisfiction | ||
| 650 | _a Customer service | ||
| 942 |
_2lcc _cDST _n0 |
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| 999 |
_c142421 _d142421 |
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