| 000 | 00620nam a22001697a 4500 | ||
|---|---|---|---|
| 040 | _cUDSM | ||
| 050 | _aTHS HG8075.K4N33 | ||
| 100 | 1 |
_aNderitu, George Kenneth Gichuki _eAuthor |
|
| 245 | 1 |
_aFactors affecting service quality in the Insurance Industry: _ba case of Insurance Firms in Nairobi,Kenya |
|
| 260 |
_aDar es Salaam: _bUniversity of Dar es Salaam, _c2005 |
||
| 300 |
_axii,128p.: _bill.; _c30cm. |
||
| 504 | _aIncludes bibliographical references Thesis: MBA(Marketing)-University of Dar es Salaam | ||
| 650 | 1 | _aService quality | |
| 650 | 1 | _aInsurance quality | |
| 650 | 1 | _aNairobi | |
| 942 |
_2lcc _cRRPT _n0 |
||
| 999 |
_c143522 _d143522 |
||