000 | 00726nam a22002057a 4500 | ||
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040 | _cUDSM | ||
050 | _aTHS EAF HF5415.33.T34M34 | ||
100 | 1 |
_aMaliva, Nelly Samson _eAuthor |
|
245 | 1 |
_aPerceived service quality and customer satisfaction in local governments : _bThe case of Ilala municipal council market traders |
|
260 |
_aDar es Salaam: _bUniversity of Dar es Salaam, _c2005 |
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300 |
_axv,50p.: _bill.; _c30cm. |
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504 | _aIncludes bibliographical references Thesis MBA-University of Dar es Salaam | ||
650 | 1 | _aCustomer satisfaction | |
650 | 1 | _aCustomers | |
650 | 1 | _aLocal government | |
650 | 1 | _aTanzania | |
650 | 1 | _aIlala Municipal coucil | |
650 | 1 | _aMarket traders | |
942 |
_2lcc _cDST _n0 |
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999 |
_c143592 _d143592 |