000 00726nam a22002057a 4500
040 _cUDSM
050 _aTHS EAF HF5415.33.T34M34
100 1 _aMaliva, Nelly Samson
_eAuthor
245 1 _aPerceived service quality and customer satisfaction in local governments :
_bThe case of Ilala municipal council market traders
260 _aDar es Salaam:
_bUniversity of Dar es Salaam,
_c2005
300 _axv,50p.:
_bill.;
_c30cm.
504 _aIncludes bibliographical references Thesis MBA-University of Dar es Salaam
650 1 _aCustomer satisfaction
650 1 _aCustomers
650 1 _aLocal government
650 1 _aTanzania
650 1 _aIlala Municipal coucil
650 1 _aMarket traders
942 _2lcc
_cDST
_n0
999 _c143592
_d143592