000 | 00697nam a2200193 4500 | ||
---|---|---|---|
040 | _cUDSM | ||
050 | _aTHS EAF HE3423.T34K39 | ||
100 | 1 |
_aKayombo, Christostom O.M. _eAuthor |
|
245 | 1 |
_aAssessment of service quality in transport Industry: _bthe case of Tanzania Zambia railways Authority |
|
260 |
_aDar es Salaam: _bUniversity of Dar es Salaam, _c2006 |
||
300 |
_axiv,110p.: _bill.; _c30cm. |
||
504 | _aIncludes bibliographical references Thesis: MBA (Marketing) University of Dar es Salaam | ||
650 | 1 | _aTransportation | |
650 | 1 | _aPublic relations | |
650 | 1 | _aRailways | |
650 | 1 | _aCustomer service | |
650 | 1 | _aTanzania Zambia Railway Authority | |
942 |
_2lcc _cDST _n0 |
||
999 |
_c144680 _d144680 |