| 000 | 00718nam a2200265Ia 4500 | ||
|---|---|---|---|
| 001 | 000000027018 | ||
| 008 | 230524s9999 xx 000 0 und d | ||
| 020 | _a0-7506-2322-5 | ||
| 040 | _cUDSM | ||
| 050 | _aHF5415.5.U57 | ||
| 100 | 1 |
_aRice, C. _eAuthor |
|
| 245 | 1 | 0 |
_aUnderstanding customers _cC. Rice |
| 250 | _a2nd ed. | ||
| 260 |
_aOxford : _bButterworth-Heinemann Ltd, _c1997. |
||
| 300 |
_aviii, 312p. : _bill. ; _c24cm. |
||
| 490 | _aThe Marketing | ||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | _aCustomer services | ||
| 650 | _aManagement | ||
| 650 | _aCase | ||
| 650 | _aStudies | ||
| 650 | _aCustomer relations | ||
| 650 | _aSuccess in business | ||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c8879 _d8879 |
||