Assessment of service recovery and customer satisfaction in Tanzania telecommunications companies : a case study of TTCL
Material type:
- THS EAF HF5415.335.T34K384
Item type | Current library | Collection | Call number | Status | Barcode | |
---|---|---|---|---|---|---|
Theses & Dissertation | Dr. Wilbert Chagula Library East Africana Collection | East Africana Collection | THS EAF HF5415.335.T34K384 (Browse shelf(Opens below)) | Not for loan | 000000715568 | |
Theses & Dissertation | Dr. Wilbert Chagula Library East Africana Collection | East Africana Collection | THS EAF HF5415.335.T34K384 (Browse shelf(Opens below)) | Not for loan | 000000715569 |
Include bibliographic reference
Thesis : MBA (Marketing) University of Dar es Salaam
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