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Relationship marketing for competitive advantage (Record no. 10974)

MARC details
000 -LEADER
fixed length control field	00611nam a2200205Ia 4500
001 - CONTROL NUMBER
control field	000000241396
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	230524s9999 xx 000 0 und d
040 ## - CATALOGING SOURCE
Transcribing agency	UDSM
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF5415.5.R455
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Payne, Adrian
Relator term	Author
245 10 - TITLE STATEMENT
Title	Relationship marketing for competitive advantage
Remainder of title	: winning and keeping customers
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Oxford,
Date of publication, distribution, etc.	1995
300 ## - PHYSICAL DESCRIPTION
Extent	x, 304p.
Other physical details	: ill.
Dimensions	; 24cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes references and index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term	Customer relations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term	Relationship marketing
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term	Customer satification
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term	Customer services
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Library of Congress Classification
Koha item type	Book

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Collection	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type	Loan category
		Library of Congress Classification			Social Sciences Collection	Directorate of Library Services (UDSM)	UDSM Library	10/02/2023		HF5415.5.R455	000000241396	10/02/2023	10/02/2023	Book	Normal