The impact of management practics on service quality as perceived by customers: (Record no. 139386)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00732nam a2200193 4500 |
| 001 - CONTROL NUMBER | |
| control field | 000000449309 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | UDSM |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | THS EAF HE7693.T34H34 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Hamis, Hidaya |
| Relator term | Author |
| 245 14 - TITLE STATEMENT | |
| Title | The impact of management practics on service quality as perceived by customers: |
| Remainder of title | the case of Tanzana Telecommunication Company Limited (T.T.C.L.) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Dar es Salaam |
| Name of publisher, distributor, etc. | : University of Dar es Salaam, |
| Date of publication, distribution, etc. | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii,87p. |
| Other physical details | : ill. |
| Dimensions | ; 30cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical reference<br/>Thesis: M.B.A (Marketing) |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telecommunication, |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service, |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Tanzania Telecommunications Company Limited (TTCL's), |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Theses & Dissertation |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Loan category |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | East Africana Collection | Directorate of Library Services (UDSM) | Dr. Wilbert Chagula Library | 09/18/2024 | THS EAF HE7693.T34H34 | 000000449309 | 09/18/2024 | 09/18/2024 | Theses & Dissertation | No loan | |||||
| Library of Congress Classification | East Africana Collection | Directorate of Library Services (UDSM) | Dr. Wilbert Chagula Library | 09/18/2024 | THS EAF HE7693.T34H34 | 000000449310 | 09/18/2024 | 09/18/2024 | Theses & Dissertation | No loan |