effects of selected factors on customer satisfaction in the banking industry in Tanzania : (Record no. 142421)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00666nam a2200169 4500 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | UDSM |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | THS EAF HG1616.C87T34N452 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ngakongwa, Maxmillian Bryton |
| Relator term | Author |
| 245 ## - TITLE STATEMENT | |
| Title | effects of selected factors on customer satisfaction in the banking industry in Tanzania : |
| Remainder of title | the case of selected commercial banks in Dar es salaam. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Dar es Salaam : |
| Name of publisher, distributor, etc. | University of Dar es Salaam, |
| Date of publication, distribution, etc. | 2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii,37p. : |
| Other physical details | ill. ; |
| Dimensions | 30cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references<br/> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Banks and banking, Dar es Salaam, Tanzania |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Cosmumer satisfiction |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Theses & Dissertation |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Loan category |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | East Africana Collection | Dr. Wilbert Chagula Library | Directorate of Library Services (UDSM) | East Africana Collection | 10/17/2024 | THS EAF HG1616.C87T34N452 | 000000344345 | 10/17/2024 | 10/17/2024 | Theses & Dissertation | No loan |