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Expolring important service quality and customer satisfaction factors for improvement of services delivered by government executive agencies: the case of Drilling and Dam Construction Agency

By: Material type: TextTextPublication details: Dar es Salaam: University of Dar es Salaam, 2006Description: xi,80p.: ill.; 30cmSubject(s):
LOC classification:
  • THS EAF HF5415.5.T34L8
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34L8 (Browse shelf(Opens below)) Not for loan 000000444896
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34L8 (Browse shelf(Opens below)) Not for loan 000000444886
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THS EAF HF5415.5.T34K66 Customer relationship management strategies in public service organizations a case of Tanzania Revenue A uthority THS EAF HF5415.5.T34K66 Customer relationship management strategies in public service organizations a case of Tanzania Revenue A uthority THS EAF HF5415.5.T34L8 Expolring important service quality and customer satisfaction factors for improvement of services delivered by government executive agencies: the case of Drilling and Dam Construction Agency THS EAF HF5415.5.T34L8 Expolring important service quality and customer satisfaction factors for improvement of services delivered by government executive agencies: the case of Drilling and Dam Construction Agency THS EAF HF5415.5.T34M52 Customer retention strategies in the airline industry in Tanzania THS EAF HF5415.5.T34M52 Customer retention strategies in the airline industry in Tanzania THS EAF HF5415.5.T34M63 Factors influencing customers satisfaction on internet connection: the study of Tanzania Telecommunication's Company Limited ( TTCL)

Includes bibliographical references
Thesis: M.B.A (Marketing) University of Dar es Salaam

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