Assessment of business performance of call centres in Tanzania : the case study of VODACOM Company

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TextPublication details: Dar es Salaam : University of Dar es Salaam, 2011Description: ix,83p. : ill. ; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34R36 (Browse shelf(Opens below))	Not for loan		000000289249
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34R36 (Browse shelf(Opens below))	Not for loan		000000289250

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Previous	THS EAF HF5415.5.T34N45 The importance of efficiency in servise organisations: a case of National Social Security Fund Dar es Salaam.	THS EAF HF5415.5.T34N45 The importance of efficiency in servise organisations: a case of National Social Security Fund Dar es Salaam.	THS EAF HF5415.5.T34N45 The importance of efficiency in servise organisations: a case of National Social Security Fund Dar es Salaam.	THS EAF HF5415.5.T34R36 Assessment of business performance of call centres in Tanzania : the case study of VODACOM Company	THS EAF HF5415.5.T34R36 Assessment of business performance of call centres in Tanzania : the case study of VODACOM Company	THS EAF HF5415.5.T34S5 Service and customer satisfaction in local and foreign commercial banks : a comparative study	THS EAF HF5415.5.T34S5 Service and customer satisfaction in local and foreign commercial banks : a comparative study	Next

Includes bibliographical references Thesis: MBA (Marketing)-University of Dar es Salaam

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