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Customer retention strategies in the airline industry in Tanzania

By: Material type: TextTextDescription: xii,111p. ; ill. : 30cmSubject(s): LOC classification:
  • THS EAF HF5415.5.T34M52
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Item type Current library Collection Call number Status Date due Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34M52 (Browse shelf(Opens below)) Not for loan 000000334416
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34M52 (Browse shelf(Opens below)) Not for loan 000000334417
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THS EAF HF5415.5.T34L8 Expolring important service quality and customer satisfaction factors for improvement of services delivered by government executive agencies: the case of Drilling and Dam Construction Agency THS EAF HF5415.5.T34L8 Expolring important service quality and customer satisfaction factors for improvement of services delivered by government executive agencies: the case of Drilling and Dam Construction Agency THS EAF HF5415.5.T34M52 Customer retention strategies in the airline industry in Tanzania THS EAF HF5415.5.T34M52 Customer retention strategies in the airline industry in Tanzania THS EAF HF5415.5.T34M63 Factors influencing customers satisfaction on internet connection: the study of Tanzania Telecommunication's Company Limited ( TTCL) THS EAF HF5415.5.T34M63 Factors influencing customers satisfaction on internet connection: the study of Tanzania Telecommunication's Company Limited ( TTCL) THS EAF HF5415.5.T34M85 Factors influecing service quality : a case study of Tanzanian phone companies

Includes bibliographical referencesThesis: MBA - University of Dar es Salaam

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