Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam

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TextPublication details: Dar es Salaam : University of Dar es Salaam, 2008Description: xi,107p. : ill. ; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.S55 (Browse shelf(Opens below))	Not for loan		000000305469
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.S55 (Browse shelf(Opens below))	Not for loan		000000305470

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Previous	THS EAF HF5415.5.R39 The assessment of members' satisfaction with social health insurance services : the case study of the National Health Insurance Fund (NHIF)	THS EAF HF5415.5.R96 Influence of customer satisfaction in telecommunication service provision: a case of Dar es Salaam City users.	THS EAF HF5415.5.R96 Influence of customer satisfaction in telecommunication service provision: a case of Dar es Salaam City users.	THS EAF HF5415.5.S55 Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam	THS EAF HF5415.5.S55 Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam	THS EAF HF5415.5.S56 Internal marketing factors and performance of postal services in Tanzania	THS EAF HF5415.5.S56 Internal marketing factors and performance of postal services in Tanzania	Next

Includes bibliographical references
Thesis: M.B.A (Marketing) University of Dar es Salaam

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