Perceived service quality and customer satisfaction in nonprofitable organization : the case of Dar es Salaam Government Secondary Schools

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TextPublication details: Dar es Salaam : University of Dar es Salaam, 2007Description: xii,91p. : ill. ; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34A23 (Browse shelf(Opens below))	Not for loan		000000449303
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34A23 (Browse shelf(Opens below))	Not for loan		000000449304

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Previous	THS EAF HF5415.5.S55 Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam	THS EAF HF5415.5.S56 Internal marketing factors and performance of postal services in Tanzania	THS EAF HF5415.5.S56 Internal marketing factors and performance of postal services in Tanzania	THS EAF HF5415.5.T34A23 Perceived service quality and customer satisfaction in nonprofitable organization : the case of Dar es Salaam Government Secondary Schools	THS EAF HF5415.5.T34A23 Perceived service quality and customer satisfaction in nonprofitable organization : the case of Dar es Salaam Government Secondary Schools	THS EAF HF5415.5.T34C48 Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd.	THS EAF HF5415.5.T34C48 Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd.	Next

Includes bibliography p. 79-84
Thesis: MBA (Marketing) University of Dar es Salaam, 2006

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