Service and customer satisfaction in local and foreign commercial banks : a comparative study

By:

Material type: Text

TextPublication details: Dar es Salaam : University of Dar es Salaam, 2007Description: xiii,107p. : ill. ; 30cmSubject(s):

LOC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34S5 (Browse shelf(Opens below))	Not for loan		000000449744
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34S5 (Browse shelf(Opens below))	Not for loan		000000449745

Previous	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	THS EAF HF5415.5.T34R36 Assessment of business performance of call centres in Tanzania : the case study of VODACOM Company	THS EAF HF5415.5.T34R36 Assessment of business performance of call centres in Tanzania : the case study of VODACOM Company	THS EAF HF5415.5.T34S5 Service and customer satisfaction in local and foreign commercial banks : a comparative study	THS EAF HF5415.5.T34S5 Service and customer satisfaction in local and foreign commercial banks : a comparative study	THS EAF HF5415.5.T34S343 The effects of services quality on satisfaction of passengers in Tanzania railways corporation evidence from Tanzania railways corporation	THS EAF HF5415.5.T34S343 The effects of services quality on satisfaction of passengers in Tanzania railways corporation evidence from Tanzania railways corporation	THS EAF HF5415.5.T34T88 Measuring customer satisfaction on health services : the case of Muhimbili national hospital and Muhimbili orthopaedic institute	Next

Includes bibliographical references
Thesis: MBA (Marketing) University of Dar es Salaam

There are no comments on this title.

to post a comment.