Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd.

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TextPublication details: Dar es Salaam : University of Dar es Salaam, 2007Description: xiii,121p. : ill. ; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34C48 (Browse shelf(Opens below))	Not for loan		000000449591
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HF5415.5.T34C48 (Browse shelf(Opens below))	Not for loan		000000449592

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Previous	THS EAF HF5415.5.T34A23 Perceived service quality and customer satisfaction in nonprofitable organization : the case of Dar es Salaam Government Secondary Schools	THS EAF HF5415.5.T34A23 Perceived service quality and customer satisfaction in nonprofitable organization : the case of Dar es Salaam Government Secondary Schools	THS EAF HF5415.5.T34C48 Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd.	THS EAF HF5415.5.T34C48 Impact of customer care practices on customer satisfaction : a case of Tanzania Electric Supply Company Ltd.	THS EAF HF5415.5.T34F37 The impact of service quality on customers' satisfaction and retention: the case of Tanzania commercial banks.	THS EAF HF5415.5.T34F37 The impact of service quality on customers' satisfaction and retention: the case of Tanzania commercial banks.	THS EAF HF5415.5.T34H35 Customer relationship and business performance in Tanzania mobile phone companies: the case of Tigo and Zantel	Next

Includes bibliographical references
Thesis MBA. (Marketing) University of Dar es Salaam

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