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The effect of quality on satisfaction and its consequences on customers' behavioral intentions : a study of selected service firms in Tanzania

By: Material type: TextTextPublication details: Dar es Salaam : University of Dar es Salaam, 2005.Description: xxii,325p. : ill. ; 30cmSubject(s): LOC classification:
  • THS EAF HF5415.33.T34 A44
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Item type Current library Collection Call number Status Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.33.T34 A44 (Browse shelf(Opens below)) Not for loan 000000439157
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.33.T34 A44 (Browse shelf(Opens below)) Not for loan 000000439167
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.33.T34 A44 (Browse shelf(Opens below)) Not for loan 000000439177
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THS EAF HF5415.33.T3K6 impacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations: a case of tourist hotels in Tanzania THS EAF HF5415.33.T34 A44 The effect of quality on satisfaction and its consequences on customers' behavioral intentions : a study of selected service firms in Tanzania THS EAF HF5415.33.T34 A44 The effect of quality on satisfaction and its consequences on customers' behavioral intentions : a study of selected service firms in Tanzania THS EAF HF5415.33.T34 A44 The effect of quality on satisfaction and its consequences on customers' behavioral intentions : a study of selected service firms in Tanzania THS EAF HF5415.33.T34B37 Effects of service quality dimensons of on customer's purchase decisions and satisfaction: the case of Mobile Phone Service Industry in Tanzania THS EAF HF5415.33.T34B37 Effects of service quality dimensons of on customer's purchase decisions and satisfaction: the case of Mobile Phone Service Industry in Tanzania THS EAF HF5415.33.T34B92 factors affecting consumer preference for imported products in Tanzania : a case of furniture

Includes bibliographical references
Thesis: PHD (Business administration)-University of Dar es salaam

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