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The influence of service quality on customer retention in the Banking sector in Tanzania: insights from lending products in selected commercial banks

By: Material type: TextTextPublication details: Dar es Salaam: University of Dar es Salaam, 2023Description: xiii,58p.: ill.; 30cmSubject(s): LOC classification:
  • THS EAF HF5415.5.T34H38
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Item type Current library Collection Call number Status Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34H38 (Browse shelf(Opens below)) Not for loan 000000714027
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34H38 (Browse shelf(Opens below)) Not for loan 000000714028
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THS EAF HF5415.5.T34H35 Customer relationship and business performance in Tanzania mobile phone companies: the case of Tigo and Zantel THS EAF HF5415.5.T34H36 Factors influencing market performance of AVOCADO: a case study of Avocado farming business in Njombe region, Tanzania THS EAF HF5415.5.T34H36 Factors influencing market performance of AVOCADO: a case study of Avocado farming business in Njombe region, Tanzania THS EAF HF5415.5.T34H38 The influence of service quality on customer retention in the Banking sector in Tanzania: insights from lending products in selected commercial banks THS EAF HF5415.5.T34H38 The influence of service quality on customer retention in the Banking sector in Tanzania: insights from lending products in selected commercial banks THS EAF HF5415.5.T34K33 Analysis of the profile of business development services providers in Tanzania : the case of Mwanza region THS EAF HF5415.5.T34K33 Analysis of the profile of business development services providers in Tanzania : the case of Mwanza region

Includes bibliographical references
Thesis: M.A (Marketing), University of Dar es Salaam

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