Assessment of service recovery and customer satisfaction in Tanzania telecommunications companies : a case study of TTCL

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TextPublication details: Dar es Salaam : University of Dar es Salaam 2023.Description: Xiii,54p. : ill. ;30cmSubject(s):

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Item type	Current library	Collection	Call number	Status	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library East Africana Collection	East Africana Collection	THS EAF HF5415.335.T34K384 (Browse shelf(Opens below))	Not for loan	000000715568
Theses & Dissertation	Dr. Wilbert Chagula Library East Africana Collection	East Africana Collection	THS EAF HF5415.335.T34K384 (Browse shelf(Opens below))	Not for loan	000000715569

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Thesis : MBA (Marketing) University of Dar es Salaam

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