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	21.	Image from Google Jackets Image from OpenLibrary	Customer relationship marketing and its influenc on customer retention : a case of commercial banking banking industry in Tanzania by Malengo, Chacha Magasi [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.C87T34M34 , ... Save to lists Add to cart (remove)
	22.	Image from Google Jackets Image from OpenLibrary	Service and customer satisfaction in local and foreign commercial banks : a comparative study by Shirima, Neema [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34S5, ... Save to lists Add to cart (remove)
	23.	Image from Google Jackets Image from OpenLibrary	Determinants of financial savings in commercial banks in Tanzania by Saidi, Ramadhani [Author] Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1881.T34S34, ... Save to lists Add to cart (remove)
	24.	Image from Google Jackets Image from OpenLibrary	Development and challenges of derivative markets in Tanzania : the case of derivatives in commercial banks by Mchomvu,Mbajo P Material type: Text Publication details: Dar es Salaam : University of Dar es Salaam, 2007 Availability: Items available for reference: Dr. Wilbert Chagula Library: Not for loan (2)Collection, call number: East Africana Collection THS EAF HG6024.A4T34M363 , ... Save to lists Add to cart (remove)
	25.	Image from Google Jackets Image from OpenLibrary	The impact of interview selection method on the successful job applicant: a case study of International Commercial Banks Dar es Salaam by Bandora, Rebecca Kalekwa [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2005 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (6)Collection, call number: East Africana Collection THS EAF HF5549.5.I6B3, ... Save to lists Add to cart (remove)
	26.	Image from Google Jackets Image from OpenLibrary	Evaluation of marketing communication strategies of corporations In Tanzania: a case of four Commercial Banks (NMB, NBC, CRDB,and Stanbic Bank) by Msumali, Frederick B [Author] Material type: Text Publication details: Dar es salaam: University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.124.T34M758, ... Save to lists Add to cart (remove)
	27.	Image from Google Jackets Image from OpenLibrary	The impact of service quality on customers' satisfaction and retention: the case of Tanzania commercial banks. by Fasha, George Sinesius Simon [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2007 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34F37, ... Save to lists Add to cart (remove)
	28.	Image from Google Jackets Image from OpenLibrary	Service quality and customers retention in Tanzania commercial bank : the case study of Dar es salaam city by Mbinile Elly [Author ] Material type: Text Publication details: Dar es Salaam , University of Dar es Salaam : 2011 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.C87T34E44, ... Save to lists Add to cart (remove)
	29.	Image from Google Jackets Image from OpenLibrary	Effect of mobile banking on financial performance of commercial banks in Tanzania by Emmanuel,Joseph [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dar Es Salaam: University of Dar Es Salaam, 2023 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1616.M54 T34E463, ... Save to lists Add to cart (remove)
	30.	Image from Google Jackets Image from OpenLibrary	The influence of service quality on customer retention in the Banking sector in Tanzania: insights from lending products in selected commercial banks by Haule, Neema Neule [Author ] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2023 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5.T34H38, ... Save to lists Add to cart (remove)
	31.	Image from Google Jackets Image from OpenLibrary	Role of bank assurance on insurance industry penetration in Tanzania; insights from commercial banks` employees Nancyninah Alewaryo by Alewaryo, Nancyninah [Author] Material type: Text Publication details: Dar es salaam, University of Dar es salaam, 2022 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG9974.T34A449, ... Save to lists Add to cart (remove)
	32.	Image from Google Jackets Image from OpenLibrary	Role of bank assurance on insurance industry penetration in Tanzania; insights from commercial banks` employees Nancyninah Alewaryo by Alewaryo, Nancyninah [Author] Material type: Text Publication details: Dar es salaam, University of Dar es salaam, 2022 Availability: No items available. Save to lists Add to cart (remove)
	33.	Image from Google Jackets Image from OpenLibrary	Effects of banking innovations on customer retention in Tanzania: a case commercial banks in Dar es Salaam by Shaghude, Hazina Yohana [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2023 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HF5415.5T34S534, ... Save to lists Add to cart (remove)
	34.	Image from Google Jackets Image from OpenLibrary	Factors that Influence Active Usage of Mobile Banking Services: A Case of Commercial Banks in Tanzania by Salvatory, Melchior [Author] Material type: Text Publication details: Dar es Salaam: University of Dar es Salaam, 2023 Availability: Items available for reference: Directorate of Library Services (UDSM): Not for loan (2)Collection, call number: East Africana Collection THS EAF HG1710.T34S258, ... Save to lists Add to cart (remove)