The impact of management practics on service quality as perceived by customers: the case of Tanzana Telecommunication Company Limited (T.T.C.L.)

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Material type: Text

TextPublication details: Dar es Salaam : University of Dar es Salaam, 2007Description: xii,87p. : ill. ; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HE7693.T34H34 (Browse shelf(Opens below))	Not for loan		000000449309
Theses & Dissertation	Dr. Wilbert Chagula Library	East Africana Collection	THS EAF HE7693.T34H34 (Browse shelf(Opens below))	Not for loan		000000449310

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Previous	THS EAF HE7601.T34S64 An assessment of Halotel Tanzania promotional strategies in increasing customer base	THS EAF HE7631.T34G85 Competitive strategies and achievements made by telecommunication firms in mainland Tanzania : in the perspective of porter's generic strategies	THS EAF HE7631.T34G85 Competitive strategies and achievements made by telecommunication firms in mainland Tanzania : in the perspective of porter's generic strategies	THS EAF HE7693.T34H34 The impact of management practics on service quality as perceived by customers: the case of Tanzana Telecommunication Company Limited (T.T.C.L.)	THS EAF HE7693.T34H34 The impact of management practics on service quality as perceived by customers: the case of Tanzana Telecommunication Company Limited (T.T.C.L.)	THS EAF HE7693.T34K57 Customer perception and effects of mobile phone users in the Tanzania cellular market	THS EAF HE7693.T34K57 Challenges facing the management of telecommunication companies in a competitive environment : the case of mobile phone companies in Tanzania	Next

Includes bibliographical reference
Thesis: M.B.A (Marketing)

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